Allied health professionals – Physiotherapists, psychiatrists, and dieticians are examples of non-medical health professionals.
GP – A general practitioner, or doctor. These are available at local medical centers.
Benefit – The amount you receive when you file a claim for a permitted service.
Hospital cover – Covering your hospital admission costs, including compensation for prosthetics and medical services delivered during your stay.
Rehabilitation – Physiotherapy or hydrotherapy are examples of treatments aimed to assist a patient recover from an injury, illness, or disease.
Exclusions – Things you can’t claim for because your insurance doesn’t cover them.
Out-of-pocket expenses – the difference in cost between the insurer’s benefit and what the service provider charges.
HICAPS (Health Industry Claims and Payments Service) – An electronic system that makes it simple to obtain money back by allowing you to claim benefits when you pay for your treatment.
Ophthalmology – specialist treatment for the eyes.
Outpatient service – Patients receive treatment without having to be hospitalized or stay in the hospital.
Chiro, physio – specialists in chiropractic care and physiotherapy.
Policy – This is your health coverage agreement or contact information for your OSHC provider.
Private hospital – A non-government hospital that is privately owned and run for patients to be treated by their preferred doctor.
Public hospital – hospital owned and managed by the government.
Natural therapies – alternative treatments like acupuncture, naturopathy and remedial massage
